The Gut Trust (IBS Network)

The other week i looked up 'IBS' online and found The Gut Trust. Formally known as the IBS Network. Why they have to dumb down the names of places to make them seem friendly is beyond me though. This is their site:

http://www.theguttrust.org/


In their 'About us' section they state:
The Gut Trust is the only charity in the UK dedicated to supporting people with Irritable Bowel Syndrome.
We run a free telephone helpline, staffed by specialist nurses, to give advice and support. This helpline is available to anybody, whoever they are.
Well, mum rang the number and the help and advice was that 'we are not medical professional and we don't give advice'. They gave her the number of a nurse to ring who suggested Red Bush tea (which mum is trying).
What the Gut Trust could do for her though was to have cards printed out to let people know that she sometimes needs to urgently use the public toilets and so the 'advice' was that, on having an emergency and finding a que at the public conveniences she could present this card to people waiting so that she could jump the que?!

That IS helpful isn't it! Perhaps the woman on the other end of the line was having a bad day and many other people have found this site to be useful and helpful to them. Do let me know if you have had a good experience after phoning the 'helpline'. All i can say is that, after that, mum won't be ringing them again.

2 comments:

Anonymous said...

Hi David,

I just want to say what a caring son you are, regardless of your statement that your mother looked after you, there are a few sons and daughters who would just "disappear" in the event that something like this was to afflict their parent.

It is a sad indictment of the NHS that your mother is not getting the treatment she so desperately needs in order to have some quality life.

It is my understanding that this disease is one of the "silent" diseases, most people dont want to openly discuss it and I guess you can understand why.

I do so hope that you will be able to find something that will help your mum have a more comfortable existence. (())) citizenb

Anonymous said...

Wow David, I agree with citizenb ... You are a very caring chap ..... I hope things go as best they can for your Mum and yourself ... Chalkitup